Professional English

5 Tips On How To Write A Professional Email

  • mar 13, 2023
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"First impression is the best impression." In the professional world, the first impression is often made through emails. Unfortunately, many of us struggle with drafting professional emails that convey the right tone, structure, and message. We often spend hours worrying over every word, only to end up with a message that fails to impress our recipients.

But have no worries! With a little bit of guidance and the right tools, anyone can master the art of professional email drafting. Here is all you need to know before getting started with professional mail drafting:

1. Dear or not so Dear

The opening of an email is crucial because it sets the tone for the entire message. While "Dear" may seem formal, it's a safe option for professional emails. It shows respect and professionalism towards the recipient. But, it's not always necessary to use "Dear." Depending on the relationship with the recipient, "Hi" or "Hey" can also be appropriate. However, it's essential to consider the context of the email and the recipient's position before deciding on the greeting.

Remember not to mention 'Sir' or 'Madam' unless the gender of the recipient is known to you. It is always good to keep a gender-neutral approach while greeting.

2. Subject Lines can Steal the Show

The email subject is the first thing the recipient sees, and it can determine whether they open or ignore your email. A clear and concise subject line within 5 words accurately conveys the content of your email and encourages the recipient to open it.

Explain the subject line in the first paragraph of the mail to avoid any confusion. Avoid vague or overly dramatic subject lines like "Urgent" or "Important." Instead, use descriptive and specific words that summarize the email's purpose.

3. Keep it Polished and Professional

A well-structured and respectful tone is the soul of Professional Mail. Avoid using informal language, slang, or emojis. It's also important to be clear and concise in your message.

Use short sentences and paragraphs and avoid using jargon or technical language that the recipient may not understand. Always try to keep the content short and sweet. Don’t forget to proofread your message for grammar and spelling errors to ensure a professional and polished email.

4. Politeness pays off

The conclusion of the mail is the space to impress the recipient with politeness and respect. It is always good to end with phrases like "Best regards," "Thank you for your time," or "Looking forward to hearing from you." When crafting a call to action in a professional email, it's best to avoid any language that creates a sense of urgency or pressure, such as setting time bounds, as it can cause a negative feeling in the recipient.

5. Trust your AI-Assistant

With the advancement of technology, the use of Artificial Intelligence (AI) in professional email drafting has become more prevalent. One of the AI-powered tools that can assist with professional email drafting is Crystal AI.

Crystal AI analyzes your recipient's personality traits and communication style by scanning their public information, such as LinkedIn or social media profiles. It then generates a personality report that guides you in tailoring your email with the required tone to suit your communication style. For example, if the recipient is more analytical, the tool may suggest using more data-driven language and avoiding emotional appeals.


That's a wrap on our tips and tricks for professional mail drafting. Remember to proofread and, most importantly, don't forget to hit that "send" button with confidence!

Go forth and conquer the inbox, armed with these tips and tricks. And always remember, a well-crafted email can open doors you never thought possible. So don't be afraid to put in the time and effort it takes to write a killer email. Your future will thank you for it!

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